Features
Simple Convenience
- Improved Packaging, Heightened Quality, Superior Filtration & Updated Design: Enjoy a premium experience with a thoughtfully designed dispenser that reflects the exceptional quality and performance within.
- Standalone Design: No plumbing connection needed, perfect for any countertop.
- Compact & Portable: Easily move the unit for convenient use anywhere.
- Easy Assembly: Hassle-free setup with clear instructions.
7-Stage Superior Filtration
Removes fine sediment, rust, dust, microplastics, bacteria, chlorine, heavy metals, pesticides, and unpleasant tastes & odors.
- Stage 1: 0.2 Micron Korea Ceramic Filter
- Stage 2: Silver Infused Activated Carbon
- Stage 3: Zeolite
- Stage 4: Silica Sand
- Stage 5: Mineral Sand
- Stage 6: Ion Exchange Resin
- Stage 7: Mineral Stone (adds beneficial minerals back into the water)
Clean Water, Enhanced Benefits
- Removes contaminants
- Mineral enrichment (balances pH and adds essential minerals)
- Sustainable filtration (reusable ceramic filter minimizes waste)
When to Replace Your Filter:
- Ceramic Filter: Replace every 2 years or after 300 cleaning cycles.
- Multi-Media Cartridge: Replace every year or after 5000 liters, whichever comes first.
- Mineral Stone: Replace every year.
Is it time to replace your filter? Click the links below to visit our online store and get your filter cartridge replaced today.
Complete Replacement Filter Set for SUPERPURE 24L V2 Water Dispenser
2-Part Replacement Filter Set for SUPERPURE 24L V2 Water Dispenser
SUPERPURE 24L V2 Water Dispenser Replacement Multi-Stage Filter
SUPERPURE 14L 20L & 24L Water Dispenser Replacement Mineral Stone Filter
SUPERPURE 14L 20L & 24L Water Dispenser Replacement Ceramic Filter
Installation
- Wash hands thoroughly before handling parts.
- Soak ceramic filter, multi layer cartridge, and mineral stone container in clean water for 30 minutes, then rinse.
- Wash lower tank and attach tap with washers.
- Place mineral stone container in lower tank.
- Place joining ring on top of lower tank.
- Screw multi layer cartridge onto joining ring (avoid over-tightening).
- Place cartridge assembly on top of joining ring.
- Insert ceramic filter into upper tank (with washer) and avoid over-tightening.
- Place top tank on joining ring with appropriate fittings.
- Check all parts for fit and alignment.
- Fill with water and add top cover.
Important Installation Tips
- Never use hot water.
- Discard the first filtered water.
- Use a sponge to clean plastic parts, not abrasive materials.
- Clean the ceramic filter with water sandpaper or a scouring pad using gentle circular motions.
- Do not overfill the upper tank.
Product FAQs
1. How often do I need to change the filters?
The SUPERPURE 24L V2 Water Dispenser uses a combination of filters that need to be replaced at different intervals:
- Ceramic Filter: This filter is reusable and lasts up to 2 years or after 300 cleaning cycles.
- Multi-Media Cartridge: This cartridge should be replaced every year or after 5000 liters of filtered water, whichever comes first.
- Mineral Stone: This stone should be replaced annually to ensure optimal mineral levels in your filtered water.
2. What contaminants does the 7-stage filtration system remove?
The 7-stage filtration system in the SUPERPURE 24L V2 Water Dispenser removes a wide range of contaminants, including:
- Fine sediment, rust, dust, and microplastics
- Bacteria and chlorine
- Heavy metals like lead and ammonia
- Unpleasant tastes and odours
3. Does the dispenser require any plumbing installation?
No, the SUPERPURE 24L V2 Water Dispenser is a countertop unit and does not require plumbing connections. It’s a standalone system that filters water and dispenses it from a tap.
4. Why is water leaking from the filter unit?
There are three possible reasons why water might leak from the filter unit of your SUPERPURE 24L V2 Water Dispenser:
- Overfilling: Ensure the top tank is not filled while the bottom tank is more than one-third full. When the bottom tank is too full, it can cause the filter unit to overflow.
- Misaligned Ceramic Filter: Check if the ceramic filter is properly centered and seated in the unit. An improper fit can cause leaks around the filter.
- Cracked or Damaged Ceramic Filter: If the ceramic filter is cracked or damaged, it will need to be replaced to prevent leaks.
Tip: If you are still experiencing leaks after checking these points, consult the user manual or contact customer service for further assistance.
5. Why is the water running through very slowly?
There are two main reasons why the water might be running slowly through your SUPERPURE 24L V2 Water Dispenser:
- Unprimed Filters: Ensure you soaked the ceramic filter and multi-media cartridge for 30 minutes before use as per the instructions. This allows the filters to absorb water and function properly.
- Gravity-Fed System: The SUPERPURE 24L V2 Water Dispenser is a gravity-fed system. This means it relies on gravity to pull water through the filters. It’s normal for it to take a few hours to completely filter a full tank of water.